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APPOINTMENT PREP

Please take a look at these directions and tips to prepare yourself for your appointment. Be ready to relax and take a nap while your lashes are transformed!

BEFORE COMING TO YOUR APPOINTMENT

Every single day, cleanse your lashes 1-2X with an extension safe cleanser + soft bristled brush. Rinse, blot dry + softly comb with a mascara spoolie. Loyal lash clients book their Infills months in advance to make sure their self car lash naps are booked around their busy lives. Weddings, birthdays, vacations. Lashes are an accessory that lives with you. They’re easy to fall in love with + can easily fit into most lifestyles with the proper education.

  • Electronically fill out client intake forms         

  • ​Thoroughly remove all eye make up with an oil-free cleanser before your appointment.  I suggest cleaning your lash line at least two times before your appointment to make that they are free of any makeup residue. If your lashes are dirty, I will have to take the time during your appointment to clean them before starting to apply lash extensions. Dirty lashes = less lashing time.

  • ​Avoid stimulants such as caffeine, fat burners, or other medication that will disrupt relaxation.   

  • ​Please refrain from using any heavy moisturizers or facial oils

  • ​No strip lashes. Strip lash glue can stay in your lash line for a while. If there is strip lash glue in your lashes you will be asked to reschedule.

  • ​No spray tans, microblading, or facial services that may cause skin irritations. I will be taping around your eye and brow area and will also have my hands resting on your forehead and wouldn’t want to ruin any of these services.

  •  If you usually wear waterproof makeup (including waterproof eyeliners, mascaras, and fiber-mascaras) please wash off well and discontinue use 72 hours prior to your appointment.

  • ​Wash off lash serums well and do not apply the day of your appointment. Stop oil use on the lashes (castor, coconut, etc) at least 48 hours in advance.

  •  Avoid caffeine the day of your appointment.  Caffeine can make your eyes twitch, which makes it difficult to safely apply lash extensions.

  •  Arrive on time.  Plan some extra travel time in case you run in to traffic.  If you are late to your appointment, this time is deducted from your appointment time.

WHEN YOU ARRIVE FOR YOUR APPOINTMENT

  • We will have a consultation to explore your expectations and answer any questions you may have. I will have reviewed your intake form prior to ensuring there are no contraindications. Please communicate all questions, concerns, or preferences for the service.  

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  • Set your phone on silent, you will be unable to text or make calls during the procedure.

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  • Use the restroom prior to settling in.

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  • We encourage the use of headphones during your appointment.​

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  • It is recommended that you remove your contact lenses before your appointment.

 

  • Due to health and safety concerns, guests, kids and pets will not be allowed to come to lash appointments.

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  • Please don't chew gum during your appointment

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  • Payments accepted: cash or card. Venmo is  accepted.

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  • Keep my policies in mind, and reach out with any questions you have beforehand!

DURING SERVICE:

  • We start with a gentle foam + water cleanse
     

  • You will be laying down on your back for up to 3+ hours (dependent on service)
     

  • Your eyes will stay closed the entirety of the procedure
     

  • Refrain from talking. Shifting and moving of the face can cause problematic shifting of tape/pads.
     

  • Stay relaxed + still, sleep is encouraged!
     

  • Communicate with your artist if you feel any symptoms of discomfort during the procedure.
     

  • Ensure you have blocked your schedule appropriately through the duration of your appointment. 
     

  • This is a service using cyanoacrylate based adhesive to bond synthetic extensions to the natural lash. Based on the health + condition of your natural lashes, we create the illusion of increased density and length. 

Read over DLS’s Terms + Policies ahead of time, so you can breeze right thought your new client paperwork.

Running late?

  • On the day of, the best way to connect is via text message or phone call. I rarely get to the phone during the day because I am with clients, but do my best to respond to all messages ASAP.

    CANCELLATION POLICY
     

  • DLS requires 48 hours notice for ALL appointment adjustments and cancellations. Reminder texts/emails are sent as a courtesy to help you remember your set appointment time.
     

  • Any changes before the 48 hr mark are accessible to you via your reminder confirmations, your online profile in our scheduler, or by text/phone call to DLS directly. Get at it!
     

  • Changes after the 48 -24 hr mark (…the start time of your appt) result in a 50% service charge fee.  Your card on file will be charged (or deposit will be applied), +/or you will be invoiced with 1 week to pay.
     

  • All adjustments made within 24 hours of your appointment’s start time are considered ‘same day adjustments’ and are subject to a 100% service charge.  Adjustments made 24 hrs ahead of time + on the same day as your service are considered same day adjustments and are subject to 100% payment of scheduled service. Your card on file will be charged (or deposit will be applied), +/or you will be invoiced with 1 week to pay.

Image by Elena Koycheva
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SUPER EXCITED TO SEE YOU SOON!!

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